Privacy Policy

Last updated: 13 October 2026

Explif (“we”, “us”, or “our”) respects your privacy and is committed to handling your personal information responsibly.

1. Information We Collect

When you enquire about Explif through our website, Facebook, Instagram or other channels, we may collect:

Your name
Email address
Phone number or WhatsApp contact details
Current city or country
Your intended relocation timeframe
Your interest in Explif’s services
Other information you voluntarily provide

2. How We Use Your Information

We use your information to:

Respond to enquiries about Explif
Provide information about our lived-experience conversation services
Contact you regarding a requested conversation or booking
Match you with suitable guides where applicable
Improve our services and customer experience
Meet applicable legal obligations

We do not sell your personal information to advertisers or third parties.

3. Facebook and Instagram Enquiries

When you submit an Explif enquiry form through Facebook or Instagram, Meta may provide us with the information you submitted.

We use this information to respond to your enquiry and provide details about the service you expressed interest in.

Submitting an enquiry does not require you to purchase a service.

4. Sharing Your Information

We may share limited personal information with service providers who help us operate Explif, such as website hosting, communication or booking services.

Where necessary to arrange a conversation, relevant booking details may be shared with your assigned guide.

We do not share your information with unrelated third parties for their independent marketing purposes without your consent.

5. Storage and Security

We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet legal requirements.

6. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

You may also ask us to stop contacting you about your enquiry.

7. External Platforms

Explif may use external services, including Meta, video conferencing and website hosting providers. These providers may process information under their own privacy policies.

8. International Data Handling

Because Explif connects people across countries, some information may be processed or stored outside your country of residence. Where applicable, we take reasonable steps to handle such information in accordance with relevant privacy requirements.

9. Changes to This Policy

We may update this Privacy Policy as our services develop. The latest version will be available on this page.

10. Contact Us

For privacy questions, corrections, access requests or deletion requests, contact:

Explif

Email: keval@explif.com

Website: https://explif.com